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Business TermCustomerDraft

Active customer

Marc DevosUsed by 9 assets

The definition

Two definitions in force. Commercial Policy v3: “any account with an open opportunity”. Finance Manual 2025: “invoiced within the trailing 12 months”.

Definition score3/7
“An active customer is any account with an open opportunity.”
Commercial Policy v3·§2.1 · Page 4
“Active customers are those invoiced within the trailing 12 months.”
Finance Manual 2025·§4.2 · Page 12
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